RingCentral dials up native workforce management with the acquisition of CommunityWFM

Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management provider. CommunityWFM will be integrated into RingCentral’s homegrown contact center solution, RingCX. No purchase price was given and CommunityWFM took in no funding, but its revenue is believed to be somewhere in the $5 million to $10 million range. WFM provider Verint Systems […]

The post RingCentral dials up native workforce management with the acquisition of CommunityWFM appeared first on SiliconANGLE.